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Every question about Agent Space goes to one place: AgentSea's Zalo.

Agent Space has a single support channel for now, Zalo, and the table below lists what to include in your first message for each kind of request so nobody has to ask twice.

Don't send passwords, OTP codes, AI keys or your customers' confidential data in support messages; send a bank account number only when asking for a refund.

Your requestWhere to messageInclude in your first messageWorth reading first
Using the web version or the desktop appZalo AgentSea SpaceWhether you use the web version or the desktop app, with a screenshot of where you got stuckGuide
Payments and refundsZalo AgentSea SpaceYour order code and sign-up email; for a refund, also the account number, account holder name and bank you want the money sent toRefund policy
Seeing, correcting or deleting your personal data, or withdrawing consentZalo AgentSea SpaceYour account email, the right you want to use and which data it coversAgentSea may verify your identity first, and requests to provide, restrict or delete data are handled within 72 hours of receiving a valid request.Personal data notice
Reporting a security issue or an account someone else may be usingZalo AgentSea SpaceThe link or screen where you saw the problem and when you saw it; please don't include other people's dataSecurity & data

Amon, AgentSea's AI support assistant, answers Zalo messages first, while payment checks and personal data requests are reviewed and handled by AgentSea. If an answer from Amon looks wrong, you can ask for a responsible person to review it.

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Leave your email (phone optional) to hear when sales open. AgentSea only writes about the launch and the Founding offer.

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